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Charlton Court

Bristol Drive, Battle Hill, Wallsend NE28 9RH
Review Score from

Nursing Care Palliative Care Intermediate Care CQC Good in caring

Charlton Court Care Home is situated in Wallsend, at the heart of the community, not far from the local shops and close to the library and the church.

We try our best every day to put a smile on the faces of our residents.  Staff show a great deal of caring and compassion towards them.  They ask questions, they listen to them, they’re genuinely interested in finding out about their personal history.  And they can be a shoulder to cry on when needed. 

We have a full-time Activities Co-ordinator, who is brilliant.  She’s very good at raising funds so we can have even more activities.  We have a singer every week, arts and crafts sessions, a lady does Zumba every Friday, we have quizzes, painting, a knitting club, music nights and music quizzes.  In the summer we have taster sessions with drinks such as Pimms – nothing too strong, of course!

We go out to the local community and they come to us.  Our residents use the local shops.  The local church holds a service every Wednesday, and once a month we have a huge service with communion.  Pupils from local schools also visit us and hold a carol service every Christmas.  A community centre opposite the Home sends in young people working with the Prince’s Trust.  We regularly have animals in the Home.  One of our residents likes to go to the pub, so we drop him off and pick him up later.

The residents are also encouraged to get involved with daily tasks.  We have a specialist dementia unit with ten bedrooms, and we keep the residents very involved with daily tasks, such as washing up, laying tables, making the beds.  We have some sort of activity every day to keep their minds active.

Rebecca Travis
Care Home Manager

My Name is Rebecca Travis, I am the Home Manager at Charlton Court in Battle Hill. I have been in post since November 2018. Myself and the team at Charlton Court are passionate , hardworking and committed to making the residents whom we support to lead a Meaningful and Joyful life.

My passion is to enable individuals to remain as independent as possible through the use of guided and directed support from the staff. Empowering individuals to maintain the skills they have at each stage of their life.

The residents at Charlton Court are a pleasure to care for and would provide a cheerful and supportive community to any new resident wishing to join us here at Charlton Court. Families are always welcome to come and attend any event we may have on or to sit with their relatives and enjoy some therapeutic time with them.

We carry out a wide variety of activities at Charlton Court from group sessions , movie nights , men’s groups as well as supporting those who are able to still access the wider community and maintain meaningful links which they may have had prior to moving in with us.

“I like to go home each day knowing I've made a difference & helped someone. It’s a very rewarding job ! also I couldn’t ask for a better team to work with.“
Roxanne Williams – Carer

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