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St Mark’s Court Care Home is situated in the centre of Gateshead. The Home serves a community that was in the past dominated by shipbuilding, and many of the staff and residents have lived in the area all their lives.
Visitors to St Mark’s Court always comment on how homely it is. That’s partly because of the warm greeting every visitor receives, but it’s much more to do with the fact that every bedroom is different. The residents are encouraged to give their room an individual feel and character of its own.
No one could say that our residents aren’t kept busy and active. We have an excellent Activities Co-ordinator who supports staff and we also have strong links with the local community. For example, the Salvation Army do a lunch club every week, which many of our residents attend. We also have links with ‘Hen Power’, an organisation that creatively ‘hengages’ older people in arts activities and hen-keeping to promote health and wellbeing. We have five hens from them and the residents put them on their knee, place their hand on them to settle them, and then just sit with them. It’s very relaxing for them. We also have guinea pigs and two cats!
Residents get involved in a variety of activities around the Home, from laying tables to the gardening club – they’re building a summer house and they want to get into more DIY.
We have a dance teacher once a week, an artist, and students from the local college who do sessions on memory with residents, and also help them to create a story, which they can write down and retell to the others.
Care Home Manager
Before I came to St Marks Court I had worked as a Peripatetic Support Manager in a lot of different homes and had not planned to “settle” as a permanent Manager in one home. Then I was asked to provide management support at St Marks, and I fell in love! As soon as I walked into the home I just knew that this was a very special place. It feels so warm and welcoming – there is laughter, music, friendship and joy and it feels like home. The staff here care deeply about the residents and it shows in everything they do. I had to stay! I absolutely love working here and it is a privilege to work with such a caring and dedicated staff team. There is a real community feel here, the staff go above and beyond to ensure that the residents receive the highest quality care and support. We treat our residents like cherished family members, ensuring that they enjoy the best possible quality of life. The relationships we develop with the residents and their relatives are meaningful and give a real sense of family and belonging within the home. It is a pleasure to work here at St Marks Court and I am proud to be the Manager of such an outstanding team.
“I must say I was expecting a really bad time settling my mother in at St Marks, as she was adamant she wasn’t going in ANY home. Much to our surprise she has settled very well. She has actually said “This is my home now and I like it”. The staff really seem to care about the residents.“
Susan, daughter of resident
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